If weather is bad due especially to flooding of roads & snowfall please ring offices before setting out to see if staff have made it in to office. Please leave us a message on answerphone and we will get back to you asap thank you 01207 591705/284723
Welcome to Derwentside Mind! Derwentside Mind is a small independent mental health charity based in Derwentside. Our offices are in Stanley & Consett, County Durham. We deal with people within primary care services. We provide practical and emotional support to people from 18 – 65 years. If you suffer from feelings of depression, anxiety, confusion and loneliness due to emotional, physical or mental illness, and are finding it difficult to cope, perhaps we can help! We rely on funding, donations and sponsorship to keep our services going. If you can help in any small way we would be greatly appreciate it(see Virgin Money bottom of page)or contact member of staff, thank you.
Everyone must have a completed referral form(you can self refer) and undergo an assessment before accessing any of our services. If you have not attended our services for 3 months you will need to be referred back in to services and undergo a new assessment before attending any of our services. If you have not attended any of our services for a month prior to ending of one financial year to start of our new financial year you will also have to be referred back in and attend an assessment. If in any doubt about this please ring a member of Derwentside Mind staff. there is a small charge for all our services please ask a member of staff about this.
Derwentside Mind is an Equal Opportunites organisation – our doors are open to all. Assessments will be carried out for anyone wishing to access our services. We have the right to refuse entry to our services.
Standard for Commitment to Quality
“Derwentside Mind is publicly committed to providing a quality of service that anticipates, meets and exceeds the needs and expectations of service users, volunteers, workers and other stakeholders. Derwentside Mind has adopted Mind’s values and principles.” (Mind Quality Mark)
Any Service-Users/Volunteers/Stakeholders who are interested in being a part of the Mind Quality Mark review, which entails reviewing the organisations Standards, Planning, Policies, Procedures and Services, please contact Brenda Greener on 01207 591705 Your input and participation is very important.
“We strive to provide good quality mental health services, which reflect the needs of individuals within Derwentside”
Empowering people to recognise their needs and aspirations & promoting personal control and independence.
Provides services which, by raising public awareness, work positively in combating stigma and prejudice.
Provides flexible, open-door, accessible and informal services which respect and value individuals’ needs and experiences.
Enables people experiencing emotional distress to lead an improved quality of life in the community.
Promotes social inclusion and works towards achieving a shift in attitude of the business and social communities.
Derwentside Mind Executive Committee has 9 members made up of service-users, professionals and lay people who have a vested interest in people with mental ill health and/or emotional distress. They meet on a Wednesday evening once a month to discuss the day to day running of the organisation: to see that finance, policies & procedures are adhered to, that service-users voices are listended to, and that services/projects are run for the betterment of service-users living and/or working within Derwentside.
Derwentside Mind NEEDS 1 service-user representatives -1 for each premises. These people will be the voice of the service-user who wants to remain anonymous with their suggestions, complaints, compliments. There is also suggestion boxes, complaints & compliments books in both buildings. Please feel free to use these as we need your feedback to see what we are doing well and badly at. It also helps with the future planning of the organisation.
Volunteers & Student/Work Placements Wanted!
We need you!
Can you spare a couple of hours a week to help with any of our services?
We need Volunteers to help in both our Consett and Stanley premises. Various roles available, please go to the Volunteer section for more information.
Website Design: Derwentside Mind & Durham University
Well-being Courses starting soon. If interested go to services and complete form.
Derwentside Mind reserves the right to change details/prices of any services at any time if appropriate.